Google User Experience Research works hard to understand our users in order to create the best product experiences. We do research at many phases — at the idea state, through development, and after they ship — by asking people to try them and tell us what they think.
When we conduct research with folks in our offices, we often miss opportunities to learn from all kinds of people. To get out in the world more often, we built a research van, which we drive to various locations around the country.